The Effect of Using the Crew Inspector and Bassnet Applications on the Documentation System at PT Aweidhia Crew Management

Abstract

This study examines how the Crew Inspector and Bassnet applications affect the documentation system at PT. Aweidhia Crew Management. The research uses a quantitative approach with a census sampling method, surveying all 30 employees at the company. Data were collected through questionnaires using Likert scales and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4.0. Both descriptive and inferential statistics were applied to assess the measurement and structural models. The results show that both applications have a significant positive effect on the documentation system, with the Bassnet application showing a stronger influence than Crew Inspector. The structural model explains 98.1% of the variance in documentation system performance, indicating that these two applications account for nearly all variation in documentation quality at the company.